Alerts for Travel/Transportation Requests

Alerts for travel and transport requests are triggered based on the recommended and warning time configured in the settings.

• Recommended time for arrivals is the time requested to be picked up by the transportation.

• Recommended time for departures is the drop time – time to reach the drop address. For example, the drop time is 5PM and the estimated travel time to the location is one hour, then the recommended time will be 4PM.

• Based on the alert time configured in the Settings section (Transportation Information ➜ General), an alert is displayed to users to indicate that there is a pick-up or drop at this time. For example, the alert time in the Settings section is defined as 30mins. If a pick-up is scheduled for 9AM, then the alert (Pick up: At <Location name> By 9 am) will be displayed from 8:30AM till the transport request is completed in red for the reservation.

If transport was requested at 5PM and the time to reach the location is one hour, then the alert (Drop at <Location name>) is displayed in red from 4:30 PM till the transport request is completed.